TestimonialsCheck out what our great clients have been saying about us!
Testimonial # 1
FIVE REASONS THE DRAKE FAMILY GET THEIR CARS SERVICED AT SIL’S
The Drake family have all of the servicing for their cars (two Fords, two Toyotas) done at
Sil’s. Here are five reasons why:
1. The staff at Sil’s know what they are doing.
Today’s cars are complicated. Like most people, all of the Drakes rely heavily on their cars. Sil, Anna, Carlo and the technicians have a formidable body of knowledge of how today’s cars should be serviced. And, they know where to get extra knowledge when it is needed.
2. They do what needs to be done.
You never leave Sil’s with the uncomfortable feeling that more work was done than was necessary. The staff are terrific at explaining what is absolutely necessary now and what can be deferred.
3. They don’t quit until the job is done.
Occasionally, a car will experience a pesky problem that is reluctant to go away. The staff at Sil’s don’t quit until the job is done right.
4. Sil’s prices are absolutely reasonable
It takes money to make a business viable - pay the rent, pay the staff, earn a salary etc. But SiI’s doesn’t overcharge and you always .leave feeling you got good value.
5. You can talk to the staff at Sil’s
You never experience a lack of communication at Sil’s. You get to talk to the people who have hands on and can explain exactly what the problem and the needed fix is.
Testimonial #2
The best thing that happened on my arrival in Toronto 10 years ago was finding Sil’s A.K.A "the Sabucco’s".
When you become a customer at Sil’s you become part of their family and they part of yours. In the last 10 years, I have come to rely on and totally trust this amazing group of people to give me honest and excellent service. For all you women out there who, like myself, have gone to garages where you have been made to feel dismissed, you won’t find that at Sil’s. The staff treat all their clients with the utmost respect andare willing to explain anything and advise you on any car maintenance or safety issue. For those of both genders who have gone to garages where somehow you needed practically every part changed or have had to return many times before the work was completed to your satisfaction, you won’t find that either. When your car is returned to you, you will never find grease marks allover it’s interior or cigarette holes burned in your upholstery. On the contrary you will find the car cleaner than it was when you brought it in and any part that had to be changed ready for inspection.
You will always find a willingness to listen, good diagnostics and work well done. I have recommended and continue to recommend Sil’s to colleagues, friends and family and anyone who gripes about the poor service they get at dealers or other garages. Thank you Sil for having started a business such as yours and thank you all, Sil, Anna, Carlo and crew for being the best there is.
Marie Pelletier
Testimonial #3
I am not sure if you remember my first visit to Sils. Likely 10 years ago. I had a Corsica and had been to Tire on Southdown and they had presented me with a $1,300.00 quote for required work including a replacement of a distributor cap. According to my dad my Corsica didn’t even have a distributor cap. In distress I consulted a ’neighbour/friend and asked where a single female in the city could go for honest car care. I was told to go and see Sil. I walked, or perhaps stomped, into your centre and stated very clearly how I was tired of being taken advantage of and tired of driving my car 110 miles north east of the city to the town of my origin to get car care and couldn’t understand why in this day and age it was so difficult for a female on her own to get good honest care care. I bluntly asked you and your dad if you wanted to be an honest care care professional to a single female. You both so kindly smiled and said absolutely. I apologized for my rant which you both graciously said was understandable. I presented you with the Tire quote and left with a $49.00 spring tune-up and oil change. As I left I told you I would be a customer for life. And so here we are some 10 years later. I have always raved about you to my friends and have happily sent business your way. Your service and personability are outstanding. I can’t thank you enough for giving this single mom one less thing to have to deal with.
Many many thanks.
Testimonial # 4
Dear Sil’s Auto family;
I would like to voice my true happiness with your company. You have been a great addition to our family.
Most mechanics fall in the "I don’t want to deal with" category, but I love having you to rely on for our entire auto needs.
Since our friend recommended you, we have been nothing but pleased. You have gone out of your way to make us happy. You have picked us up, you have dropped our car off, and you have helped us out of some crunches. Our car and van are necessary in our every day lives, and you help us do that. You make sure we have the regular maintenance and you schedule us for all the things that will need to be done at our convenience. As far as mechanics go, you are the best and we will not go anywhere else.
Thank you for a continuous job well done. |
